preferred carriers are


  • Australia Post
  • Fastway Courier
  • StarTrack

Parcel Post - Australia

Our postage charges are calculated at checkout based on the weight of the items ordered and your state and postcode.

Any products ordered from going to an Australian address using Parcel Post as the delivery method should take approximately (3) three to (7) seven business days to arrive once dispatched..

Orders are usually dispatched within 2 working days from when payment is received. Our aim is to provide every item requested within an order wherever possible as we cannot send more than one parcel per shipping charge.

High demand for some requested items, changes in supply, or circumstances beyond our control may cause delays beyond the estimated delivery times. We will advise you of any known delays beyond the estimated delivery times via email.

In some cases, it may be necessary for us to refund the cost of some items that will be unavailable for some time (usually more than one month).

We reserve the right to change the shipping method selected if there is a problem with the provided address and the shipping method that was selected. For large orders, this also includes lack of insurance which was not selected and could put the order at risk of damage. We reserve the right to substitute a comparable shipping method at our own discretion.

IMPORTANT: will not replace, refund, or provide credit notes if items are damaged or lost in transit if you do not Insure Your Order.

Express Post - Australia

If you need your purchase in a hurry we also offer Express Post.

  • Express Post (up to 500grams)
  • Express Post (up to 3 kg)
  • Express Post (up to 5 kg)

Any products ordered from going to Brisbane and surrounding areas should take only (1) one business day to arrive from date the order was shipped. Sydney, Melbourne (3) three business days, Adelaide, Perth and Darwin (3 to 5) business days.

Note: These averages are based on delivery times to capital cities. Deliveries outside of these areas may take longer. We are not responsible if Australia Post fail to make the quoted delivery timetable.

Delivery Charges - International

Postage is calculated online, and is displayed during the checkout process for all international orders.

We currently offer three types of overseas postage:

    • Airmail – Optional Insurance Available (5-15 business days).
    • Express Post International – No tracking available when parcel leaves country. Optional Insurance Available. (5-15 business days).
  • Express Courier International – Offers full tracking. Optional Insurance Available (3-5 business days)


    • To safeguard against Lost or Damaged parcels it is highly recommended to Ensure Your Order.
  • all costs associated with the return of parcels due to customer error e.g. incorrect address, will not be shipped until all return costs and additional shipping charges are paid.

International accounts need to be aware and must check with their local customs services and local laws to ensure that there are no special requirements or any restrictions on importing health products into their country or state before ordering. Natural Health Organics will not accept any liability or make compensation payments for loss, damage, delayed delivery, or parcels halted by customs for containing any prohibited items.

Health Food Maitland has a few basic principles that we stand for, we like to keep it simple and transparent. We are very focused on contributing not exploiting – Wherever possible we favor Fair Trade supplies and want to be able to help our fellow humans in achieving what they want from life.
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